Are your terminals running Windows 7?
If so, you will need update your system or terminal.
Updating your tills to a newer operating system is important for ensuring the security and stability of your business. Windows 7 is no longer supported by Microsoft*, and this could cause stability issues with your tills.
In many cases, the problem can be solved with a software update, but a new terminal may be required if the hardware is old.
*Mainstream support for all Windows 7 editions ended on January 13, 2015, and extended support ended on January 14, 2020. After that, the operating system ceased receiving further support. Microsoft Article
How to see what you version you are running?
1. Minimize the Newbridge Application on your till -
To do this enter your till and clicking “Minimize Application” from within the functions screen.
2. Open Start menu
3. You can now compare what you are seeing to
If yours looks like the below image you have
Windows 7 - You will need to take action.
Send us your details and we’ll give you a call. - Email Link
If your screen looks like this you have
Windows 10 - Good News! Nothing more to do.
If your screen looks like this you have
Windows 11 - Good News! Nothing more to do.
If you are unsure please give us a call.
Telephone: 02920 003273